*This is only applicable to customers who have their emails hosted with Paubox*
Your emails can be formatted in two ways, HTML or Plain Text.
HTML stands for HyperText Markup Language. It’s the way web pages and email templates are coded so that text is formatted and images are added.
Plain Text is regular text, with no formatting options such as bold, italics, underlines, or special layout options.
Emails can be received and viewed in both HTML or Plain-Text formats. Depending on the email client or particular settings your recipients are using, an HTML format email may or may not be able to be displayed.
If HTML is recognized, your recipient will see the your email with images, text, and designs you may have chosen when you composed your email.
If the HTML is not recognized (which may happen if the recipient is opening the email on a mobile phone, for example), the plain text version is instead displayed.
Paubox hosted email accounts have the HTML as the default format when you composed and receive emails.
To change the default settings of your Paubox email account from HTML to Plain Text do the following:
- Login to the Paubox webmail interface.
- Click on Settings.
- Click on Preferences then click on Composing Messages. Under Main Options go to the field Compose HTML Messages and select Never. The other options are always, on reply to HTML messages, on forward or reply to HTML messages.
- Click Save.
- Click on Displaying Messages, under Main Options, uncheck the box next to Display HTML. This will ensure that all of your incoming messages are displayed as plain text instead of HTML.
- Click Save.