Configure your Paubox email account with Outlook 2016 (Windows)

*This article only applies to emails that will need to be hosted by Paubox Inc.*

We know you’re excited to get your HIPAA compliant email set up on your devices and computers. Using these guides, it should take you about 5 minutes of setup for Outlook 2016 (Windows OS).

To Set up Paubox Encrypted Email on Outlook 2016

1. Open Microsoft Outlook 2016. The icon looks like the one below.
2. 
3. Select File then choose Add Account
4. 
5. On the next screen, enter:
• Your Name: Your first and last name
• E-mail Address: Your Paubox email address
• Password: Your Paubox email password
• Then select Manual Setup or Additional Server Types. Then click Next.
6. 
7. On the next screen select POP or IMAP. Then click Next.
8. On the following screen, fill out the following information
   • Your Name: Your Name
   • Email Address: Your Paubox email account address
   • Account Type: POP3 or IMAP
   • Incoming mail server: m.paubox.com
   • Outgoing mail server (SMTP): m.paubox.com
   • User Name: Your full Paubox email address
   • Password: Your Paubox email password
   • 
9. Then click on More Settings button and select the Outgoing Server tab
   • My outgoing server (SMTP) requires authentication should be checked
   • Use same settings as my incoming mail server should be enabled
   • 
10. Then click on the Advanced tab to configure your Port settings.
    • If you are using IMAP:
      • Next to Incoming server (IMAP), type 993 and make sure This server requires an encrypted connection (SSL) is checked. (Note: in rare instances, 143 may work better here.)
      • Next to Outgoing Server (SMTP), type 587 and make sure the Use the following type of encrypted connection: drop-down box is set to STARTTLS.
    • If you are using POP3:
      • Next to Incoming server (POP), type 995 and make sure This server requires an encrypted connection (SSL) is checked.
      • Next to Outgoing Server (SMTP), type 587 and make sure the Use the following type of encrypted connection: drop-down box is set to STARTTLS.
11. Then click OK.
12. Click Next.
13. Outlook 2016 will test your settings. When it’s done, click Close.
14. Click Finish.