Offboarding: Email Suite (Outbound)

Overview

These are the offboarding steps to remove Paubox from your email configuration. If you'd like some help - or if you have segmented your outbound email traffic - schedule time with our team here!

Google Workspace                                                        

1. Go to your Google Admin Panel              
2. Click the Apps icon (9 dots, left side)                                                 
3. Select Google Workspace, and then Gmail 
4. On the next screen (Settings for Gmail), scroll down and click Routing >>
5. In the Outbound gateway field, delete the text (that ends in "paubox.com")
6. Click the SAVE button at the bottom right corner of the screen

Microsoft 365                                                    

1. Go to your Microsoft 365 Exchange Admin Center
2. On the left menu, mail flow and then connectors
3. Find the Paubox connector and Delete
4. Click Save if necessary

Microsoft Exchange Server                                          

1. Go to your Exchange Admin Center               
2. Click mail flow                                                
3. Click on send connectors
4. Remove the smarthost that directs mail to paubox.com

That's it! Thanks for using Paubox - please feel free to reach out with any questions, or if you'd like to re-visit Paubox down the road: support@paubox.com

Note: You may want to also remove include:_spf.paubox.com from your domain's SPF record, for good housekeeping. No harm in leaving it in place.