Configure Paubox mail with Microsoft Outlook 2013

*This article only applies to emails that will need to be hosted by Paubox Inc.*

We know you’re excited to get your HIPAA compliant email set up on in Outlook 2013. Using this guide, you should be able to have your email working in Outlook 2013 in about 5 minutes.

To Set up Paubox Encrypted Email on Outlook 2013

1. Open Microsoft Outlook 2013.
• If the Microsoft Outlook Startup Wizard displays, in the Wizard, click Next, and then, on the E-mail Accounts page, click Next.
• If the Microsoft Outlook Startup Wizard doesn’t display, in the Outlook toolbar, go to the File tab, and then click Add Account.
2. On the Add Account page, click Manual setup or additional server types, and then click Next.
3. On the Choose Service page, select POP or IMAP, and then click Next.
4. In the Your Name field, enter the name that you want to display to recipients when sending email from this account.
5. In the E-mail Address field, enter your email address.
6. In the Server Information section, for Account Type, select either IMAP or POP3.
7. Use the following settings for your incoming and outgoing servers:
• Incoming Mail Server: m.paubox.com
• Outgoing Mail Server (SMTP): m.paubox.com
8. In the Logon Information section, in the User Name field, enter your email address.
9. In the Password field, enter your password.
10. Optional: If you want Outlook to remember your password, use the check box to select Remember password.
11. At the bottom of page, click More Settings.
12. In the Internet E-Mail Settings dialog box, on the Outgoing Server tab, select My outgoing server (SMTP) requires authentication.
13. On the Advanced tab, for the Incoming server port, Outlook 2013 should default to the following:
• POP:
• Incoming server port: 995
• Check the box that says This server requires an encrypted connection (TLS)
• Outgoing server port: 587
• Check the box that says This server requires an encrypted connection (TLS)
• IMAP:
• Incoming server port: 993
• Use the following type of encrypted connection: SSL
• Outgoing server port: 587
• Use the following type of encrypted connection: STARTTLS (preferably) or TLS (if STARTTLS is not an option)
14. On the Add New Account page, click Next.
15. Outlook will test your account. When finished, click Close to exit the Test Account Settings dialog box.
16. On the Congratulations page, click Finish.

That’s it! If everything is working properly, you should see email messages in your Outlook Inbox. If you don’t, press the F9 key on your computer to receive messages.