Please be sure that you have completed the Paubox Self Service Wizard before you begin making these changes. If you completed the Paubox Self Service Wizard, you would have received an email notification regarding your install to the email address you signed up.
Sign in to your Godaddy account
- Go to http://www.godaddy.com and sign into your account.
- Can't remember your Godaddy username or password? You can reset your password or contact Godaddy support.
Go to the control panel for your domain
- Click Domains on the Godaddy website.
- Click the domain you want to use with Paubox.
- Click Manage DNS next to your domain.
Add the Paubox MX record
- Click Add at the bottom of the Records section.
- Click the Type dropdown and select MX (Mail Exchanger).
- Enter @ in the Hosts field.
- Enter one of the following in the Points to field.
- For G Suite hosted customers: mx2.paubox.com
- For Office 365 and Exchange hosted customers: mx1.paubox.com
- For Priority enter 10.
- Leave the default value in the TTL field.
- Click Save.
Delete your other existing MX records
- Click Edit next to an existing MX record.
- Click Delete next to the record.
- Repeat these steps until you've deleted all other existing MX records besides mx1.paubox.com or mx2.paubox.com.
Add the Paubox SPF record
- Click Add at the bottom of the Records section.
- Click the Type dropdown and select TXT.
- Enter @ in the Host field.
- Enter one of the following in the TXT value field.
- For G Suite hosted customers:
- v=spf1 include:_spf.paubox.com include:_spf.google.com -all
- For Office 365 hosted customers:
- v=spf1 include:_spf.paubox.com include:spf.protection.outlook.com -all
- For Exchange hosted customers:
- v=spf1 include:_spf.paubox.com include:10.1.1.1 -all
- Where 10.1.1.1 is replaced with your Exchange IP address.
- For G Suite hosted customers:
- Leave the default value in the TTL field.
- Click Save.
- Having more than one SPF record for a domain can cause problems with mail delivery and spam classification. Please only use one SPF record. For more information about SPF records, please visit our help center.
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