How to Read and Reply to a Paubox Secure Message

If you have received an email that looks like this, then a customer of Paubox has emailed you an encrypted message. This logo may be the senders logo or it will be Paubox.

Unfortunately, your email host does not support modern TLS (Transport Layer Security v1.2 or higher) when the message was sent, so you will need to follow the redirected message to access your encrypted email, this ensure your email's contents are encrypted, as well as your reply.

With Paubox, we are making it easier to access these encrypted messages without any type of web portal login to ensure a seamless emailing process while keeping companies and individuals protected when working with PHI. Our easy to use web interface (as shown below) includes all the basic functionality needed to reply and download any attachments ensuring both replying to your email and the attachments are safe and secure.

At Paubox we pride ourselves on making secure email as seamless and easy as possible. Reach out to our fantastic support team if any other questions arise.