What is DKIM?

DKIM is a security check that makes sure email messages aren't changing between when the email is sent and when the recipient receives them. Emails are less likely to be labeled as spam when they pass DKIM checks.

Enabling DKIM authentication is not required, but is recommended. Paubox supports DKIM authentication for optimal email delivery. 

How do I enable DKIM?

Please note: you will need to add a new DNS record at your domain hosting provider (GoDaddy or Wix, for example) to complete the DKIM configuration.

1) Log in to your Paubox dashboard: https://www.paubox.com/users/sign_in

          (don't know your password? Click the "Forgot your password?" link)
2) In the left-hand navigation menu, click Overview
3) In the DKIM Configuration row, click Open Settings
4) Select your domain in the dropdown menu and click Generate DKIM Key
5) Add a new DNS record to your domain host with the values from your Paubox dashboard 

          (the values in your dashboard are unique to you and your domain)

6) Toggle "DKIM Enabled" to Yes (make sure Step 5 is completed before toggling to Yes!)

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Adding a DNS record

• All domain hosts are set up differently
• After logging into your domain hosting provider, locate your DNS records (the most common locations for DNS records are: Control Panel, DNS Zone Editor, or Manage DNS / Manage DNS Settings)
• Once you've located the DNS records, there should be a button to "Add" or "Add Record"

Some common domain host guides are linked below - if you'd like some assistance, please reach out to us: support@paubox.com. We're here to help! 

• GoDaddy
• Wix
• Cloudflare
• Ionos (1&1)
• HostGator