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How Paubox billing works by product

This article explains how billing works for our three main products:

  • Paubox Email Suite Standard

  • Paubox Email Suite Plus and Premium

  • Paubox Email API

  • Paubox Marketing

 

Paubox Email Suite Standard

Paubox Email Suite Standard is billed based on:

  1. Number of active encrypted senders (active email addresses on your domain)

  2. Plan type: Standard

  3. Billing frequency: annual or monthly

 

What counts as a billable sender

  • Active email addresses that are sending from your domain (ex. Name@yourdomain.com) 

 

Minimum sender count

  • All Paubox Email Suite plans have a minimum of 5 billable senders, regardless of how many email addresses are active on your account.

 

What does not count as a billable sender

 

How billing is updated

  • Accounts are audited regularly and we adjust the license based on the current usage

 

Paubox Email Suite Plus & Premium

Paubox Email Suite Plus and Premium is billed based on:

  1. The total number of email addresses sending from your domain

  2. Plan type: Plus or Premium

  3. Billing frequency: annual or monthly

 

What counts as a billable sender

  • All email addresses that are sending from your domain (ex. Name@yourdomain.com)

 

Minimum sender count

  • All Paubox Email Suite plans have a minimum of 5 billable senders, regardless of how many email addresses are active on your account.

 

What does not count as a billable sender

  • Aliases and distribution groups

 

How billing is updated

  • Accounts are audited regularly and we adjust the license based on the current usage

 

Paubox Email API

Paubox Email API is billed based on:

  1. Number of emails sent per month (by volume tier)

  2. Billing frequency: annual or monthly 

 

Volume tiers

  • You are billed based on the volume of emails sent per month

  • If you exceed your plan's included volume, you'll be charged for the appropriate volume tier

 

Paubox Marketing

Paubox Marketing is billed based on:

  1. Number of contacts stored in your account (by contact range)

  2. Billing frequency: annual or monthly 

 

Contact ranges

  • You are billed based on the number of contacts stored in your account

  • If you exceed your plan's included number of contacts, you'll be charged for the appropriate contact range