Managing quarantine in the dashboard
Admin and users can monitor, review, and manage quarantined email directly from the Paubox dashboard.
How to access quarantine
- Go to the Paubox dashboard
- Navigate to Inbound Security > Quarantine
- Use filters to search and locate specific messages
Admin vs user capabilities
| Feature | Admin | User |
| Mail visibility | All quarantined mail for the domain | Only their own quarantined messages |
| Release email | Yes | Yes |
| Delete email | Yes | Yes |
| Release & whitelist email | Yes - whitelist rule applied to entire domain | Yes - whitelist rule applied to their own mailbox only |
| Release & whitelist domain | Yes - whitelist rule applied to entire domain | Yes - whitelist rule applied to their own mailbox only |
| Delete & block email | Yes - block rule applied to entire domain | Yes - block rule applied to their own mailbox only |
| Delete & block domain | Yes - block rule applied to entire domain | Yes - block rule applied to their own mailbox only |
Taking action on quarantined mail
Admin and users can take action on each email in the quarantine. These actions differ between admin and users.