How do I change the logo that's shown in my secure texts?
Follow these steps to change your organization's logo.
How do I know if a message failed to deliver?
If a message fails to deliver, you'll see a failure notice in the text thread with that contact, which is viewable on the Conversations (Paubox Texting) page.
How do I see responses to text messages?
You can see all sent text messages and all responses on the Conversations (Paubox Texting) page. The messages are sorted by the most recent. New responses are noted with a blue dot next to the contact.
How do recipients opt out of text messages?
A recipient can opt out of text messages by replying "Stop" to the secure text. Note, they need to click on the secure link and reply via the Paubox Texting UI. Replies to the SMS notification will not successfully opt them out.
Do secure links expire?
For now, they do not expire.
What kind of attachments can I send with Paubox Texting?
You can send any attachment type with Paubox Texting.