Customize how your Paubox Texts look with a custom greeting. The greeting is the SMS message that is sent to a recipient, letting them know that they have a secure Paubox Text message to read. It includes a secure link to view the message. You can customize the text above the secure link.
Customize the greeting template
1) Go to the Settings (Paubox Texting) page in Paubox Marketing
2) Click on the Edit button next to the Greeting template
3) Type your custom greeting, then press Save
Note, you'll see a preview of the SMS with your custom greeting.
FAQs
What are some best practices for the greeting template?
- Clearly state who the message is from (include the sender name or company name)
- Note that the link is a secure link
- Do not include PHI in the greeting template
Can I have different greetings for different texting campaigns?
At this time, you can only have one greeting template. However, you can modify it anytime you like.