If your email domain is hosted by Paubox and you have administrative access to your domain settings, you can assign a new or remove an existing domain administrator for your account.
Administrators to your Paubox hosted email account can manage all users under your account. This includes adding/deleting users, resetting passwords, creating aliases, and setting up email forwarding.
Administrators are identified in the IRedAdmin Console by a person icon next to the username.
To add a new domain administrator:
- Log in to your iRedAdmin User Management Console
- Click on your domain name.
- Click on Users at the top of the page (you will then see all email accounts).
- Click on the checkbox to the left of a user's display name.
- Scroll down to the bottom of the page to the drop down menu with the words Choose Action. From there, select, Mark as domain admin. Then hit Apply.
- This user's account now has administrative access.
To remove a domain administrator:
- Login to your iRedAdmin User Management Console
- Click on your domain name.
- Click on Users at the top of the page (you will then see all email accounts).
- Click on the checkbox to the left of the domain admin's display name.
- Scroll down to the bottom of the page to the drop-down menu with the words Choose Action. From there, select, Unmark as domain admin. Then hit Apply.
- This user's account no longer has administrative access.