Paubox Webmail: POP3 settings for Outlook

When you sign up for a Paubox hosted HIPAA compliant email account, one of the great benefits of the email account is that it works with Microsoft Outlook. If your current email account is setup as a POP/POP3 account on Outlook and you will be using the same email address for your Paubox account, you only have to change the email password, port numbers, and server settings to get your new Paubox email account up and running. The directions for different versions of Outlook are below.

Outlook 2016, 2013, and 2010 (Windows)

1.  In Outlook, choose File > Account Settings > Account Settings.

2. Select the email account you want to change, and then choose Change.

3. In the Change Account window, update your Server Information and Logon Information described below.

   • Server Information
     
     • Account Type: POP3 
     • Incoming mail server: m.paubox.com
     • Outgoing mail server (SMTP): m.paubox.com
   • Logon Information
     • Username: your full email address
     • Password: your Paubox email password 
4. Then click on More Settings button and select the Outgoing Server tab
   • My outgoing server (SMTP) requires authentication should be checked
   • Use same settings as my incoming mail server should be enabled
5. Then click on the Advanced tab to configure your Port settings.
   
   • POP3:
     • Next to Incoming server (POP), type 995 and make sure This server requires an encrypted connection (SSL) is checked.
     • Next to Outgoing Server (SMTP), type 587 and make sure the Use the following type of encrypted connection: drop-down box is set to STARTTLS.
6. Then click OK.
7. Click Next.
8. Outlook 2016 will test your settings. When it’s done, click Close.
9. Click Finish.

Outlook 2007 (Windows)

1. In Outlook, choose Tools > Account Settings.

2. Select the email account you want to change, and then double click on it.

3. Fill in your Internet E-mail settings mentioned below and then click on More Settings. 
   
   • Account Type: POP3 or IMAP
   • Incoming mail server: m.paubox.com
   • Outgoing mail server (SMTP): m.paubox.com
   • User Name: Your full Paubox email address
   • Password: Your Paubox email password
     
     
4. Click on the Outgoing Server tab.
5. Check the box My outgoing server (SMTP) requires authentication. Then choose Use the same settings as my incoming mail server
6. Click on the Advanced tab for your port settings.
   
   • POP3:
     • Next to Incoming server (POP), type 995 and make sure This server requires an encrypted connection (SSL) is checked.
     • Next to Outgoing Server (SMTP), type 587 and make sure the Use the following type of encrypted connection: drop-down box is set to TLS.
7. Click Ok.
8. Click Next.
9. Outlook 2007 will test your settings. When it’s done, click Close.
10. Click Finish.

Outlook 2011 (Mac OS)

1. Open the Tools menu and choose Accounts
2. Click on the email account you want to configure.
3. Enter the following information.
   
   • Username: Your full Paubox email address
   • Type: POP
   • Incoming Server: m.paubox.com
     • For POP accounts: Select Override default port and Use SSL to connect (recommended). Use Port 995.
   • Outgoing Server: m.paubox.com
     • For POP accounts: Select Override default port and Use SSL to connect (recommended). Use Port 587.
4. Click Add Account. 
5. Once you successfully added your account. Click on More Options underneath the Outgoing Server section.
6. Then on the next screen under Authentication, select User Name and Password. Then enter in your full Paubox email address in User Name, and your email password in the Password field.
7. Click OK and you're done!

Outlook 2016 (Mac OS)

1. Open up Outlook 2016. on the Tools tab, click Accounts.

2. In the Accounts box, click on the email account want to configure.

3. Setup up your incoming and outgoing server using the following information.

        User name: Your full email address

        Password: Your password

        Type: POP

        Incoming server: m.paubox.com

        Use SSL  to connect (Recommended): Check this box

        Server Port: 995 (should be automatically switched when using SSL)

        Outgoing server: m.paubox.com

        Use SSL to connect (recommended): Check this box

        Override default port: Check this box 

        Server Port: 587 (you need to type this in)

5. Click on Add Account and then you are done.