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Squarespace: Update domain host settings

When you set up Paubox, you'll need to update your domain host settings to ensure your emails are properly delivered. 

A TXT/ SPF record is a DNS record used for email authentication. It ensures that only approved senders can deliver emails on behalf of your domain. It also helps prevent spoofing. Adding Paubox to the TXT/ SPF record will give Paubox permission to send on your behalf.  

Instructions to update Squarespace settings

  1. Navigate to https://account.squarespace.com
  2. Click the Domains tab
  3. Click on the domain you’re connecting to Paubox
  4. Click DNS in the left menu
  5. Under Custom Records, check if you have an existing record that is Type: TXT. If you already have a TXT record, follow the instructions to update that record. If you do not have a TXT record, follow the instructions to create a new record.

Update an existing TXT record

  1. In your DNS settings, locate the existing TXT record with text that begins with v=spf1 (if you don't have an existing TXT record with v=spf1, follow the instructions below to create a new record)
  2. Click the Edit (pencil) button to edit the existing TXT record
  3. In the Text field, add the following text to the existing text, right before ~all

    include:_spf.paubox.com

  4. Click Save

Warning! Do not delete any existing text in the record, only add to the record.

Create a new record

  1. In your DNS settings, click on Add Record
  2. In the Host field, type @
  3. In the Type dropdown, choose TXT 
  4. In the TTL dropdown, choose 30 mins
  5. In the Text field, copy and paste:

    For Google Workspace:
    v=spf1 include:_spf.google.com include:_spf.paubox.com -all

    For Microsoft 365:
    v=spf1 include:spf.protection.outlook.com include:_spf.paubox.com -all

  6. Click Save

 

If you'd like some assistance, please reach out to us: support@paubox.com.