Paubox offers single sign on (SSO) to simplify login and improve security. With this feature, users can sign in to the Paubox dashboard using their existing Google or Microsoft email credentials.
Who can use SSO?
SSO is available to:
- Any user with an existing Paubox dashboard login
- Any new users without an existing Paubox dashboard login, whose email domain is associated with a Paubox customer account
How it works
On the Paubox login page, the following login options are available:
- Microsoft
- Your Paubox dashboard email/password login
FAQs
Will everyone be required to use SSO?
SSO login is optional. Users can still log in with their email and password.
What if a user tries to use SSO with an email address that is not associated with a customer domain?
They'll receive this error message:
"SSO is not enabled for this account. Please contact your administrator."
If a new user signs in with SSO, what user role will they be assigned?
A new user logging in with SSO will be assigned as a User. Other roles can be assigned by an admin in the dashboard.
Do I need to do anything to enable SSO for my account?
No, SSO is enabled automatically for everyone.
If I sign in via this feature, will I still be required to complete 2FA within the Paubox platform?
Yes, everyone will still be required to complete 2FA.
I am signing in via this feature and getting a 2FA prompt from my email provider - why?
You are likely not signed into your email account. You'll need to first sign in to your email account, then try SSO to access the Paubox dashboard.