Understanding user roles in the Paubox dashboard

The Paubox dashboard offers different user roles to ensure the right level of access and functionality for each team member. Here’s a breakdown of the roles available and what each one can do:

Admin

The Admin role has full access and visibility across the entire account. This role is typically assigned to individuals who manage your Paubox services.

Permissions:

• View and manage the entire account and all associated domains
• Access and edit:
  • All features included in your Paubox subscription
  • Account settings
  • User management
  • Billing information

Admins can also create and assign roles to other users, including other Admins and Users.

User

The User role is designed for individual team members who need access to their own email settings and activity within Paubox.

Permissions:

• View and manage their own user profile and preferences
• Access and view their personal mail logs and statistics pages
  • Note: Users can only see information related to their own email address
• Manage their own rulesets 
  • Users can create new rules, but these apply only to their individual email
• Access their own quarantine (Paubox Plus & Premium) 
  • Users can release or delete quarantined emails sent specifically to them

User (Marketing Only)

The User (Marketing Only) role is available for customers who have purchased Paubox Marketing. This role is for team members who will use Paubox Marketing to create and send marketing emails but do not need access to the entire account or settings.

Permissions:

• View and manage their own user profile and preferences
• Access and use all Paubox Marketing features, including:
  • Contacts and lists
  • Marketing emails builder
  • Drip campaigns

Add a user 

If you're an Admin and need to add a new user, you an do so from the Users page in the Paubox dashboard. Click on Add user, enter their name and email address, and select the user role.

Update a user's role

Admins can also update a user's role and permissions. From the Users page, click on the user's name to edit their details and role.