Add your organization’s logo to secure message notification emails

Adding a custom logo maintains brand consistency across your organization's secure email communications. This guide walks you through uploading and updating your logo that appears at the top of a secure message notification email. When a recipient’s mail server can’t receive encrypted mail, they get a notification with a secure link, and the logo sits at the top of it.

How to upload or update your logo

1. Log in to your Paubox dashboard
2. Navigate to Settings > Account
3. Scroll down to the Secure Contact Form settings section
4. Verify that at least one recipient is listed under Recipient(s)
5. Locate the Logo section and click Replace (or Upload)
6. Select your image file and confirm the upload
7. Update the website link attached to your logo. We recommend your business website.

Note: You must add at least one email address under Recipient(s) before you can upload or update a logo. If there is not one present, click the Edit button in the top right and add your email address, and then Save

Logo specifications

To ensure optimal display quality, verify your image file meets the following specifications:

• Supported formats: PNG, JPG, or SVG
• Recommended size: At least 400px wide