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Wix: Update domain host settings

When you set up Paubox, you'll need to update your domain host settings to ensure your emails are properly delivered. 

A TXT/ SPF record is a DNS record used for email authentication. It ensures that only approved senders can deliver emails on behalf of your domain. It also helps prevent spoofing. Adding Paubox to the TXT/ SPF record will give Paubox permission to send on your behalf.  

Instructions to update Wix settings

  1. Navigate to https://manage.wix.com/account
  2. Click on Domains in the left menu
  3. Next to the domain you are connecting to Paubox, click on the Domain Actions button
  4. Select Manage DNS records 
  5. Scroll down to the TXT (Text) section, and check if you have an existing TXT record. If you already have a TXT record, follow the instructions to update that record. If you do not have a TXT record, follow the instructions to create a new record.

Update an existing TXT record

  1. In your TXT (Text) section, locate the existing record with a value that begins with v=spf1 (if you don't have an existing TXT record with v=spf1, follow the instructions below to create a new record)
  2. Click the Edit button to edit the existing TXT record
  3. In the Text field, add the following text to the existing text, right before ~all

    include:_spf.paubox.com

  4. Click Save

Warning! Do not delete any existing text in the record, only add to the record.

Create a new record

  1. and click + Add Record 
  2. Leave the Host field blank
  3. In the Value field, copy and paste:

    For Google Workspace:
    v=spf1 include:_spf.google.com include:_spf.paubox.com -all

    For Microsoft 365:
    v=spf1 include:spf.protection.outlook.com include:_spf.paubox.com -all
  4. Click on the TTL dropdown, choose the shortest time (30 minutes)
  5. Click Save

 

If you'd like some assistance, please reach out to us: support@paubox.com.