Paubox Email Suite: Getting started
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      3. Paubox Email Suite: Getting started

      DNS: Creating or updating an SPF record

       

      A TXT/ SPF record is a DNS record used for email authentication. It ensures that only approved senders can deliver emails on behalf of your domain. It also helps prevent spoofing. Adding Paubox to the TXT/ SPF record will give Paubox permission to send on your behalf.  

      Step-by-step guide

      1. Log in to your domain host. Please note: you will need to edit or add a new DNS record at your domain hosting provider (GoDaddy or Wix, for example) to complete these steps.
      2. Click on the Control Panel(may also be called DNS Zone Editor, or just DNS)
      3. If you see a record of type TXT that begins with “v=spf1”, edit the record and insert "include:_spf.paubox.com" just before the -all; for example:

        For Google Workspace
        v=spf1 include:_spf.google.com include:_spf.paubox.com -all

        For Microsoft 365
        v=spf1 include:spf.protection.outlook.com include:_spf.paubox.com -all
        • Note: there may be other "includes" or IP numbers in the record, that is fine, just insert the "include:_spf.paubox.com" right before the -all
        • click save
      4. If you do not see a record of type TXT that starts with v=spf1, create a new one:
      • In the record section, click Add (may also be called Add Record)
      • For Type, enter TXT
      • In the Host Field, type:@ (if it does not accept the @ symbol, enter your domain)
      • In the TXT value or Text field, type this line:

        For Google Workspace
        v=spf1 include:_spf.google.com include:_spf.paubox.com -all

        For M365
        v=spf1 include:spf.protection.outlook.com include:_spf.paubox.com -all
      • Leave the default value in the TTL field
      • Click Save

       

       

      Adding or editing a DNS record

      • All domain hosts are set up differently
      • After logging into your domain hosting provider, locate your DNS records (the most common locations for DNS records are: Control Panel, DNS Zone Editor, or Manage DNS / Manage DNS Settings)
      • Once you've located the DNS records, there should be a button to "Add" or "Add Record"

      Some common domain host guides are linked below - if you'd like some assistance, please reach out to us: support@paubox.com. We're here to help!