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DNS: Creating or updating your domain host TXT/SPF record

A TXT/ SPF record is a DNS record used for email authentication. It ensures that only approved senders can deliver emails on behalf of your domain. It also helps prevent spoofing. Adding Paubox to the TXT/ SPF record will give Paubox permission to send email from your domain, on your behalf.  

Note: You'll need to have edit access for your domain hosting provider (e.g. GoDaddy, Wix) in order to complete these steps.

Updating your domain host DNS records

Here are instructions for updating your domain records for common domain hosts:

If you don't see your domain host above, you can follow the general instructions below or visit your domain host's help center for instructions to update a DNS record.

General step-by-step guide

  1. Log in to your domain host. 
  2. Navigate to your domain host settings. This could be called:
    • DNS
    • DNS records
    • Advanced settings
    • DNS zone editor
    • Name server management
    • Control panel
  2. Find the domain that you're connecting to Paubox
  3. Under your DNS records, check if you have an existing TXT record that begins with: vspf1. If you already have a TXT record, follow the instructions to update that record. If you do not have a TXT record, follow the instructions to create a new record.

Update an existing TXT record

  1. In your DNS records, locate the existing TXT record with text that begins with v=spf1 (if you don't have an existing TXT record with v=spf1, follow the instructions below to create a new record)
  2. Click to edit that TXT record
  3. In the TXT value field, add the following text to the existing text, right before ~all

    include:_spf.paubox.com

  4. It should look like:

    For Google Workspace
    v=spf1 include:_spf.google.com include:_spf.paubox.com -all

    For Microsoft 365
    v=spf1 include:spf.protection.outlook.com include:_spf.paubox.com -all
    • Note: there may be other "includes" or IP numbers in the record, that is fine, just insert the "include:_spf.paubox.com" right before the -all

Warning! Do not delete any existing text in the record, only add to the record.

Create a new record

  1. In your DNS Records, click on Add Record
  2. In the Type field, type or choose TXT 
  3. In the Host field, type or choose @ (if it does not accept the @ symbol, enter your domain)
  4. In the TXT Value field, copy and paste:

    For Google Workspace:
    v=spf1 include:_spf.google.com include:_spf.paubox.com -all

    For Microsoft 365:
    v=spf1 include:spf.protection.outlook.com include:_spf.paubox.com -all

  5. In the TTL dropdown, choose shortest time
  6. Click Add or Save

 


Some additional common domain host guides are linked below - if you'd like some assistance, please reach out to us: support@paubox.com. We're here to help!